As an MSSP, Pinewood faces a high volume and variety of cyber threats from different customers on a daily basis. It’s essential that our clients’ applications, networks, and systems are secure and resilient — as well as our own. We also need to fulfill various functionalities like scalability, multi-tenancy, enhanced reporting, reduced false-positives, and an easy to use platform that empowers our security analysts to search quickly through tons of data.
In the past, Pinewood relied on a legacy SIEM platform that was inflexible and outdated. The legacy SIEM platform had several limitations, such as:
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Platform instability that required a lot of hardware and maintenance
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A rigid and proprietary data schema that made it difficult to ingest and normalize data from different sources and formats
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A limited and outdated user interface that made it hard to visualize and explore data, create dashboards and reports, or customize alerts and workflows
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Poor scalability and performance issues that affected the reliability and timeliness of data analysis and alerting
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Limited integration and extensibility options that hindered the ability to leverage other tools and technologies, such as threat intelligence, threat hunting, orchestration, and automation
These limitations made it challenging to achieve comprehensive and proactive security monitoring. We needed a new SIEM that could overcome these challenges.
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