Fight Alert Fatigue with Accurate Detections

In today’s rapidly evolving cybersecurity landscape, the importance of detection fidelity cannot be overstated. Security operations center (SOC) teams are overwhelmed by the sheer volume and complexity of alerts and challenged to differentiate genuine threats from false positives.

Recent data shows 37% of organizations report that the volume and complexity of security alerts have increased.¹ Further, 70% of organizations acknowledge the difficulty in keeping up with the number of alerts their analytics tools generate.² The problem is exacerbated by the proliferation of security tools: A recent IDC survey found that, on average, organizations manage nearly 50 security tools, with some juggling more than 140.³

These figures highlight the critical need for strong detection fidelity, which ensures security alerts are accurate and actionable, reduces noise and enables SOC teams to focus on genuine threats. As we delve deeper into the nuances of detection fidelity, we will explore the role of effective detections, CrowdStrike’s approach to detection fidelity and examples of CrowdStrike customers who have seen the benefits of quality detections firsthand.

Why Detection Fidelity Matters in the SOC

Effective alerts are the bedrock of cybersecurity: You can’t stop an attack if you can’t detect it, understand its severity and have the information needed to effectively respond. A well-designed alert system starts with high-quality detections that quickly identify potential threats by analyzing deviations from normal network behavior, suspicious file activities or unauthorized access attempts. 

This approach relies heavily on the quality of alerts, which should have high precision and low false positive rates to avoid overwhelming security teams with irrelevant information and sending them chasing ghosts. Accurate and actionable alerts empower organizations to mitigate threats at an early stage, preventing breaches or minimizing their impact. 

Improved alert systems lead to more efficient resource allocation within security operations. By distinguishing critical from non-critical alerts, organizations can prioritize their responses and deploy resources more strategically, conserving effort and time for issues that pose the greatest risk. Efficient resource allocation both optimizes the workload and reduces burnout among security professionals. It also enhances the organization’s overall security posture by allowing teams to focus on refining defensive strategies and training on more complex threat scenarios.

Effective alerts contribute to faster response times when attacks strike. Quick identification, understanding and reporting of issues allows security teams to respond immediately, reducing the window of opportunity for attackers to exploit vulnerabilities and contain threats before they spread through the network. Furthermore, integrating automated response mechanisms triggered by certain types of alerts can expedite the mitigation process, allowing for immediate action such as isolating affected systems or blocking suspicious IP addresses. 

Inside CrowdStrike’s Approach to Detection 

Elevating Detections with Behavioral Indicators of Attack 

CrowdStrike enhances detection fidelity through the use of behavioral indicators of attack (IOAs), which focus on adversarial behaviors rather than known malicious artifacts to detect potential threats. This approach relies on the real-time monitoring and analysis capabilities of the CrowdStrike Falcon® platform. With advanced algorithms and machine learning, the platform can identify behavioral patterns typical of various attack tactics, such as unusual process executions, network connections, file modifications and registry changes.

The strength of behavioral IOAs lies in their ability to correlate observed behaviors across different systems and over time, improve the ability to pinpoint coordinated attacks and reduce false positives. This correlation provides a clearer context, enabling CrowdStrike to differentiate benign activities from malicious actions. As a result, security teams receive detections that are more precise and actionable, minimizing the noise created by irrelevant or innocuous events.

The Falcon platform is designed for continuous adaptation and learning. As new threats are identified and new behavioral patterns emerge, the platform’s AI models update and refine their detection capabilities. When the platform detects suspicious activity, it triggers an alert and provides detailed contextual information about the nature of the behavior, its potential risks and recommended mitigation actions. This level of detail and clarity supports quicker and more effective decision-making and response strategies.

Integrating Data and Intelligence for Superior Detection Fidelity

At CrowdStrike, we believe successful defense requires a platform that unifies threat intelligence with first- and third-party data from every corner of the enterprise. This diverse and extensive data forms the backbone of our intelligent, AI-native platform, which spans security and IT to enhance detection fidelity by ensuring detections are accurate and relevant.

The key to effective cybersecurity lies in connecting these components, a feat only achievable through a natively integrated design from the outset. This integration ensures high-fidelity detections are possible, as data flows across the platform to enable precise threat identification and response. Additionally, human expertise — incident responders, threat hunters, intelligence analysts and data scientists — is critical to maintain robust protection and refine detection capabilities.

CrowdStrike pioneered this unique, data-centric platform approach. By setting the standard for an integrated, intelligent defense system, we have demonstrated the power of a well-coordinated approach to minimize alert fatigue and ensure security teams can focus on genuine threats, fortifying an organization’s defenses.

How Customers Benefit from Enhanced Detection Fidelity

The impact of enhanced detection fidelity was seen firsthand by SA Power Networks, a CrowdStrike customer that’s a leading electricity distribution company in South Australia. Like many organizations, SA Power Networks faced the challenge of alert fatigue due to high false positive rates from its previous antivirus solution.

SA Power Networks turned to CrowdStrike for a solution that could provide enhanced detection fidelity and reduce false positives. “What we look at with most of the products is the false positive rates, and the false positive rates for CrowdStrike have been considerably lower compared to our previous antivirus solution, which would trigger all the time,” said SA Power Networks’ Cybersecurity Operations Manager, Lindbergh Caldeira. 

The improved detection fidelity provided by CrowdStrike has helped SA Power Networks better protect its critical infrastructure. With CrowdStrike, SA Power Networks can quickly identify and respond to potential threats, reducing the risk of a successful attack.

Conclusion

Effective alert systems improve detection rates, resource allocation and response times, strengthening security posture. CrowdStrike’s approach, utilizing behavioral IOAs and integrating extensive data and intelligence, exemplifies the importance of accurate and context-rich alerts in efficiently mitigating threats. These methods provide SOC teams with precise, contextual and actionable insights, reducing noise and enabling focus on genuine threats. The experiences of CrowdStrike customers, such as Greenhill and Domino’s Pizza Eurasia, underscore the tangible benefits of enhanced detection fidelity, including reduced alert volumes, minimized false positives and a stronger defense against attacks.

Combating alert fatigue and enhancing detection fidelity require adopting integrated, intelligent cybersecurity solutions. CrowdStrike’s approach sets the standard for high-fidelity detections, empowering SOC teams to navigate the overwhelming volume of security alerts with confidence and precision. By focusing on genuine threats and leveraging sophisticated technologies, organizations can fortify their defenses against cyber threats and ensure a robust and resilient cybersecurity posture.

Additional Resources

1. ESG Research, “SOC Modernization and the Role of XDR,” p. 17. 

2. ESG Research, “SOC Modernization and the Role of XDR,” p. 34.

3. IDC, “How Many Security Tools Do Organizations Have, and What Are Their Consolidation Plans?” Document number #US51973524, March 2024.