No organization is immune to disruptions. Whether it’s a flawed update, a targeted cyber attack, or even a global pandemic responsible for a massive supply chain upheaval, most companies will, at some point, hit a speed bump. That’s the price of growth. But successful companies know how to respond, recover, and learn from disruptions with the help of a sound operational resilience framework.
Operational resilience is the ability to respond, recover, and resume operations in the face of such disruptions.
On the other hand, a lack of preparation and an inadequate response can lead to reputational, legal, and financial consequences. Worst case, it can shutter a business for good. Operational resilience can be the deciding factor between going out of business and experiencing exponential growth. It all depends on efficient top-down planning, a commitment to adaptive governance and culture, and actionable insights.
This is where observability comes into play. Observability offers a holistic view of local and external dependencies in a single pane of glass. It’s crucial for predicting failures and running smooth operations in a digital world even when you’re not in crisis mode. The ability to monitor systems and to see the connecting elements across verticals can make the difference between a quick recovery or tens of thousands of dollars lost in revenue.
However, operational resilience goes beyond observability. Combined with cybersecurity practices, operational resilience planning and implementation ensure that your systems are up and running while you maintain a proactive security posture. A resilient mindset invites organizations to take a proactive stance toward threats to ensure that all critical functions remain operational, no matter the circumstances. At its core, operational resilience is about safeguarding the entire ecosystem of an organization so that it can withstand shocks, maintain its key functions, and thrive.
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