ACSI

Apple Still Tops in Cellphone Customer Satisfaction, but Losing Ground to Samsung and Others

May 22, 2013 by iHash Leave a Comment

The American Customer Satisfaction Index (ASCI) has yesterday released its annual rankings of customer satisfaction for mobile phones in the United States. While Apple had the highest customer satisfaction index score for the second year in a row, its score has fallen slightly while competitors like Motorola Mobility, Nokia, and Samsung have all gained in score. Apple is still … [Read more...] about Apple Still Tops in Cellphone Customer Satisfaction, but Losing Ground to Samsung and Others

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Apple Still Tops in Cellphone Customer Satisfaction, but Losing Ground to Samsung and Others