17. Click next and create and start. This can take a bit, so don’t worry.To summarize, we have now created a pivot transform using a bucket script aggregation to calculate the running time of a service in percentage. There is a caveat because Elastic Agent, per default, only collects the every 60 seconds the services state. It can be that a service is up exactly when collected … [Read more...] about Monitoring service performance: An overview of SLA calculation for Elastic Observability