While humanity is trying to figure out how to recoup the hundreds of billions of dollars invested in generative AI, cybercriminals are already adopting the technology. For example, they’ve discovered that AI can be used to create virtual money mules — dummy accounts used to transfer stolen funds. Deepfakes allow criminals to successfully bypass customer identity verification … [Read more...] about How deepfakes threaten KYC (Know Your Customer)
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Next-level quality in radio access network management: Creating better customer experiences with ViewRAN solutions and the Elastic Stack
In a world where networks expand, data demands escalate, and customer expectations rise, ViewRAN diagnostic tools, supported by Elasticsearch, stand as a must for modern telecommunication operators. Committed to delivering top-tier radio access network (RAN) monitoring and diagnostics, ViewRAN provides ongoing instant prompts and insights to mobile network operators. This … [Read more...] about Next-level quality in radio access network management: Creating better customer experiences with ViewRAN solutions and the Elastic Stack
Microsoft Confirms Russian Hackers Stole Source Code, Some Customer Secrets
Mar 09, 2024NewsroomCyber Attack / Threat Intelligence Microsoft on Friday revealed that the Kremlin-backed threat actor known as Midnight Blizzard (aka APT29 or Cozy Bear) managed to gain access to some of its source code repositories and internal systems following a hack that came to light in January 2024. "In recent weeks, we have seen evidence that Midnight Blizzard is … [Read more...] about Microsoft Confirms Russian Hackers Stole Source Code, Some Customer Secrets
MongoDB Suffers Security Breach, Exposing Customer Data
Dec 17, 2023NewsroomCyber Attack / Data Security MongoDB on Saturday disclosed it's actively investigating a security incident that has led to unauthorized access to "certain" corporate systems, resulting in the exposure of customer account metadata and contact information. The American database software company said it first detected anomalous activity on December 13, 2023, … [Read more...] about MongoDB Suffers Security Breach, Exposing Customer Data
Okta’s Recent Customer Support Data Breach Impacted 134 Customers
Nov 04, 2023NewsroomData Breach / Cyber Attack Identity and authentication management provider Okta on Friday disclosed that the recent support case management system breach affected 134 of its 18,400 customers. It further noted that the unauthorized intruder gained access to its systems from September 28 to October 17, 2023, and ultimately accessed HAR files containing … [Read more...] about Okta’s Recent Customer Support Data Breach Impacted 134 Customers
Okta’s Support System Breach Exposes Customer Data to Unidentified Threat Actors
Oct 21, 2023NewsroomData Breach / Cyber Attack Identity services provider Okta on Friday disclosed a new security incident that allowed unidentified threat actors to leverage stolen credentials to access its support case management system. "The threat actor was able to view files uploaded by certain Okta customers as part of recent support cases," David Bradbury, Okta's … [Read more...] about Okta’s Support System Breach Exposes Customer Data to Unidentified Threat Actors
Data Transparency and its Impact on Customer Trust
How do organizations earn and build trust when it comes to the personal data that customers share with them? Customers certainly expect these organizations to comply with all privacy laws that are now in place in more than 130 countries. Customers also expect them not to sell personal data without consent and to try to avoid data breaches that could expose personal data. While … [Read more...] about Data Transparency and its Impact on Customer Trust
Power to Fly: How Elastic’s Tiffany Witwer Built a Career from Civil Engineering to Customer Success
This blog post was originally published on the Power to Fly website.Tiffany Witwer from Elastic is a proud mom of three.“I enjoy being a parent because it teaches me patience and it gives me a different perspective,” she shares. “It allows me to be more present, laugh more, and appreciate the small things.”In between her duties as a mom, she keeps herself mentally and … [Read more...] about Power to Fly: How Elastic’s Tiffany Witwer Built a Career from Civil Engineering to Customer Success
Break down data silos to unlock great customer experience
For all the zettabytes of data companies have amassed to date, surprisingly little of it influences how customers interact with and use products and services.That’s because most of the data winds up in silos of various kinds, never to inform those experiences. Indeed, eight in 10 businesses today still lack a comprehensive data strategy, according to Accenture–and just as many … [Read more...] about Break down data silos to unlock great customer experience
Exploit Research Strengthens Customer Protection
CrowdStrike continuously observes and researches exploit behavior to strengthen protection for customers Code execution techniques constantly target Windows, Linux and macOS operating systems Successful remote/arbitrary code execution can enable a foothold for attackers to continue compromise Understanding and detecting post-exploit activity is imperative for keeping … [Read more...] about Exploit Research Strengthens Customer Protection