CrowdStrike is proud to announce cloud security support for Google Cloud’s first custom ARM-based processor, Axion, delivered by the unified, cloud-native CrowdStrike Falcon® platform. This extends industry-leading protection to our customers with extensive coverage for Google Cloud environments. We are excited to collaborate with Google Cloud, which today unveils its new … [Read more...] about Google Cloud ARM-Based Axion CPU Falcon Support
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Fake tech support scams: what they are and how to stay safe
According to the FBI’s 2023 Internet Crime Report, more than 37,500 complaints about fake tech-support scams were reported in the U.S. last year alone — resulting in over $924 million in losses. In this post, we discuss how these scams work, the dangers they pose, and how to protect yourself from this type of fraud. How fake tech-support scams work In this scheme, scammers … [Read more...] about Fake tech support scams: what they are and how to stay safe
Okta’s Recent Customer Support Data Breach Impacted 134 Customers
Nov 04, 2023NewsroomData Breach / Cyber Attack Identity and authentication management provider Okta on Friday disclosed that the recent support case management system breach affected 134 of its 18,400 customers. It further noted that the unauthorized intruder gained access to its systems from September 28 to October 17, 2023, and ultimately accessed HAR files containing … [Read more...] about Okta’s Recent Customer Support Data Breach Impacted 134 Customers
Okta’s Support System Breach Exposes Customer Data to Unidentified Threat Actors
Oct 21, 2023NewsroomData Breach / Cyber Attack Identity services provider Okta on Friday disclosed a new security incident that allowed unidentified threat actors to leverage stolen credentials to access its support case management system. "The threat actor was able to view files uploaded by certain Okta customers as part of recent support cases," David Bradbury, Okta's … [Read more...] about Okta’s Support System Breach Exposes Customer Data to Unidentified Threat Actors
Native OpenTelemetry support in Elastic Observability
OpenTelemetry is more than just becoming the open ingestion standard for observability. As one of the major Cloud Native Computing Foundation (CNCF) projects, with as many commits as Kubernetes, it is gaining support from major ISVs and cloud providers delivering support for the framework. Many global companies from finance, insurance, tech, and other industries are starting to … [Read more...] about Native OpenTelemetry support in Elastic Observability
WoofLocker Toolkit Hides Malicious Codes in Images to Run Tech Support Scams
Aug 19, 2023THNMalvertising / Website Security Cybersecurity researchers have detailed an updated version of an advanced fingerprinting and redirection toolkit called WoofLocker that's engineered to conduct tech support scams. The sophisticated traffic redirection scheme was first documented by Malwarebytes in January 2020, leveraging JavaScript embedded in compromised … [Read more...] about WoofLocker Toolkit Hides Malicious Codes in Images to Run Tech Support Scams
4 tips to excel in technical support from Elastic’s Julie Baxter-Rudd
Elastic’s Vice President of Global Customer Support, Julie Baxter-Rudd, got her start in technical support over two decades ago.“I was super lucky to find support early on,” she says with a smile. “It is a people business, from the customers we serve to the teams that help deliver the service. I love people, in all their glorious forms.”It's the people that led Julie to … [Read more...] about 4 tips to excel in technical support from Elastic’s Julie Baxter-Rudd
How to add support for more languages in your Elastic Enterprise Search engines
How to add support for more languages in your Elastic Enterprise Search enginesEngines in Elastic App Search enable you to index documents and provide out-of-the-box, tunable search capabilities. By default, engines support a predefined list of languages. If your language is not on that list, this blog explains how you can add support for additional languages. We’ll do this by … [Read more...] about How to add support for more languages in your Elastic Enterprise Search engines
Iranian Hackers Using SimpleHelp Remote Support Software for Persistent Access
Apr 18, 2023Ravie LakshmananCyber Threat / Malware The Iranian threat actor known as MuddyWater is continuing its time-tested tradition of relying on legitimate remote administration tools to commandeer targeted systems. While the nation-state group has previously employed ScreenConnect, RemoteUtilities, and Syncro, a new analysis from Group-IB has revealed the adversary's … [Read more...] about Iranian Hackers Using SimpleHelp Remote Support Software for Persistent Access
Google to Add Passwordless Authentication Support to Android and Chrome
Google today announced plans to implement support for passwordless logins in Android and the Chrome web browser to allow users to seamlessly and securely sign in across different devices and websites irrespective of the platform. "This will simplify sign-ins across devices, websites, and applications no matter the platform — without the need for a single password," Google … [Read more...] about Google to Add Passwordless Authentication Support to Android and Chrome